Customer Service

  • Shipping & Delivery

    We will aim to deliver your order within 7-10 working days (from confirmation of artwork if printing/embroidery are required). 

    If for any reason you have a query regarding the delivery of your order, please call our Sales Department on 08451 302 886 or email [email protected]

    Delivery Charges
    The Goods are sent on a next day carrier as soon as payment has been received. For orders below £300 postage & packing is £7.95.

    You may also pick up your items at our office without a delivery charge.

    Our offices are located at:
    Beacon House
    Hampton Street 
    Hockley
    Birmingham UK
    B19 3LN

    For overseas orders, please contact our Sales Department on 08451 302 886 or email [email protected].

  • Privacy & Security

    Ordering and paying online is both safe and secure.

    Security is one of the greatest fears when placing online orders. AK Promotions has ensured a secure and safe site for you to shop. All credit card information is processed by PayPal Inc.

    PayPal encrypts all your personal details using Internet standard encryption technology (SSL). AK Promotions never has access to, or stores, your credit card information.

    If you do not want to place your order over the web then look and browse through the site, make a note of the items you want to order and ring our sales line on 08451 302 886 to place your order.